Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides industry-leading 24x7 technical assistance and rapid response for mission-critical environments. Designed to minimize downtime and maximize system reliability, this premium support plan ensures your NVIDIA solutions remain operational and optimized. With a one-hour response time for Severity Level 1 cases and comprehensive coverage across eligible NVIDIA offerings, this 17-month renewal keeps your enterprise systems performing at peak efficiency with minimal disruption.
Enjoy priority access to NVIDIA’s expert engineers, proactive issue resolution, and dependable phone support that delivers confidence and continuity to your business operations.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR17 |
| Service Type | Renewal |
| Service Duration | 17 Months |
| Service Level | Enterprise Business Critical Support |
| Support Availability | 24x7 Technical Assistance |
| Response Time | 1 Hour for Severity Level 1 Issues |
| Support Channel | Phone Support |
| Deployment Scope | For Designated NVIDIA Enterprise Offerings |
| Primary Benefit | Minimizes Downtime, Maximizes System Efficiency |
| Ideal For | Mission-Critical Environments |
| Coverage Requirement | Must be Purchased for All NVIDIA Offerings in the Solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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