Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) is a premium-level support plan engineered for organizations running mission-critical workloads where even brief downtime can have significant business consequences. This renewal ensures continued 24x7 access to NVIDIAās expert support engineers and guarantees a one-hour response time for Severity Level 1 issues.
With proactive support, rapid case resolution, and continuous system optimization, this service minimizes operational risks while maintaining the highest levels of reliability and performance. Keep your NVIDIA deployment protected, efficient, and fully optimized with predictable costs and ongoing expert assistance.
Key Benefits:
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Protects your investment and adds value with increased reliability
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Includes 24x7 phone support for fast issue resolution
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Ensures continuous system uptime and optimal performance
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19-month coverage for uninterrupted dependability and accurate results
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR19 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Availability | 24x7 access to NVIDIA Enterprise Support |
| Response Time (Severity Level 1) | 1 Hour |
| Service Duration | 19 Months |
| Support Channel | Phone Support |
| Service Coverage | NVIDIA Enterprise Offerings |
| Key Benefit | Maximized uptime and performance for mission-critical operations |
| Deployment Requirement | Must be purchased for all NVIDIA offerings within the deployment |
| Purpose | Maintains system productivity, reliability, and performance continuity |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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