Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides top-tier support for mission-critical environments where even minimal downtime can cause major business disruption. Designed for enterprises running NVIDIA solutions in demanding production settings, this premium service ensures 24x7 access to NVIDIA experts and a one-hour response time for Severity Level 1 cases.
With a two-year duration, the service offers predictable operational costs, rapid issue resolution, and the reliability needed to maintain peak system performance. Business Critical Support covers all NVIDIA enterprise offerings within your deployment, ensuring comprehensive and consistent support across your infrastructure.
Key Benefits:
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24x7 expert support for continuous operations
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One-hour response for critical issues
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Predictable two-year coverage for cost control
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Ensures uptime and stability for enterprise environments
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| Duration | 2 Years |
| Support Availability | 24x7 Technical Support |
| Response Time (Severity 1) | 1 Hour |
| Support Channel | Phone Support |
| Service Scope | Available for designated NVIDIA enterprise offerings |
| Coverage Requirement | Must be purchased for all NVIDIA offerings in deployment |
| Primary Benefit | Ensures maximum uptime and operational reliability |
| SKU | 793-CU9N0Z+P2CMR24 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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