Description
The NVIDIA Enterprise Business Critical Support Service is the ultimate protection for mission-critical deployments where downtime is not an option. This renewal package extends your premium support coverage for 20 months, ensuring continuous access to NVIDIA’s expert support team. Designed for businesses that demand the highest uptime and reliability, it provides 24×7 assistance and a one-hour response time for Severity Level 1 cases.
Maintain predictable operational costs while ensuring your NVIDIA solutions stay secure, efficient, and fully optimized for performance continuity.
Key Benefits:
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Keeps systems optimally maintained with a predictable total cost of ownership
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Features responsive phone support for swift issue resolution
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20-month service duration ensures long-term dependability and accuracy
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 20 Months |
| Support Coverage | 24×7 availability |
| Response Time | 1 Hour for Severity Level 1 issues |
| Support Channel | Phone Support |
| Service Scope | Technical assistance for designated NVIDIA offerings |
| Goal | Ensure maximum uptime and business continuity |
| Renewal SKU | 793-CU9N0Z+P2CMR20 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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