Description
Ensure uninterrupted performance and rapid issue resolution with the NVIDIA Enterprise Business Critical Support Service (Renewal) – 22-Month Coverage. Designed for mission-critical deployments, this premium support level delivers 24x7 expert assistance and a one-hour response time for Severity Level 1 cases. It provides proactive monitoring, swift troubleshooting, and on-site support to minimize downtime and maintain operational continuity.
With a 4-hour service response window and dependable phone support, NVIDIA’s Business Critical Support gives enterprises the confidence to run complex workloads securely and efficiently. Keep your infrastructure running optimally while enjoying predictable total cost of ownership and industry-leading reliability throughout the 22-month renewal term.
| Specification | Details |
|---|---|
| SKU | 793-CU9N4Z+P2CMR22 |
| Service Type | Business Critical Support (Renewal) |
| Service Duration | 22 Months |
| Service Availability | 24x7 (24 hours a day, 7 days a week) |
| Response Time (Severity 1 Cases) | 1 Hour |
| Standard Response Time | 4 Hours |
| Service Method | On-Site and Phone Support |
| Support Coverage | Enterprise-grade, Mission-Critical Environments |
| Primary Benefit | Minimizes downtime and maintains maximum productivity |
| Support Features | Rapid troubleshooting, direct access to NVIDIA experts |
| Intended For | NVIDIA Enterprise Offerings |
| Renewal Type | Yes (Existing Coverage Extension) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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