Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 23 Month plan delivers premium, mission-critical support designed for organizations that cannot afford downtime. This service ensures continuous system performance with 24x7 access to NVIDIA experts and a one-hour response time for Severity Level 1 cases. Ideal for critical enterprise environments, it provides direct phone support and proactive service management to maintain peak operational reliability and predictable total cost of ownership.
With a 23-month coverage term, the Business Critical Support renewal extends your NVIDIA solution’s lifecycle while ensuring stability, responsiveness, and maximum uptime for your business.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| Manufacturer | NVIDIA |
| SKU | 793-CU9N0Z+P2CMR23 |
| Support Coverage | 24x7 Technical Support |
| Response Time | 1 Hour for Severity Level 1 Cases |
| Service Channel | Phone and Online Support |
| Service Scope | Mission-Critical Enterprise Deployments |
| Service Duration | 23 Months |
| Key Benefits | Ensures uptime, minimizes risk, maintains predictable cost |
| Included Features | Phone support, expert assistance, rapid response, proactive maintenance |
| Purpose | Provides extended coverage and maximum operational reliability for NVIDIA enterprise systems |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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