Description
Ensure the highest level of operational uptime with the NVIDIA Enterprise Business Critical Support Service (Renewal). Designed for mission-critical environments where even minimal downtime can have a significant impact, this premium service level provides 24x7 support and a one-hour response time for Severity Level 1 issues. The service ensures uninterrupted productivity and rapid issue resolution, giving organizations peace of mind and confidence in their NVIDIA infrastructure.
This 25-month renewal support package includes direct phone assistance, proactive issue management, and prioritized response — ensuring your NVIDIA deployment maintains maximum performance and dependability.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| Service Duration | 25 Months |
| Support Coverage | 24x7 Support with 1-Hour Response for Severity Level 1 |
| Support Channel | Phone Support |
| Response Time | 1 Hour for Severity Level 1 Cases |
| Primary Benefit | Ensures minimal downtime and operational continuity |
| Service Scope | Applicable to designated NVIDIA enterprise offerings |
| Availability | Global (Region-dependent availability) |
| SKU | 793-CU9N0Z+P2CMR25 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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