Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 29 Month plan provides premium, mission-critical support designed for enterprises that demand maximum uptime and responsiveness. NVIDIA’s Business Critical Support delivers 24x7 technical assistance with a one-hour response time for Severity Level 1 issues, ensuring smooth operation for vital systems. This renewal plan maintains predictable ownership costs while safeguarding your infrastructure with on-site service, phone support, and Next Business Day response times. Ideal for organizations running NVIDIA solutions in high-demand environments, this 29-month coverage ensures reliability, precision, and peace of mind.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support |
| Service Category | Renewal |
| Support Coverage | 24x7 Technical Assistance |
| Response Time (Severity Level 1) | 1 Hour |
| Service Response Time | Next Business Day |
| Service Location | On-site |
| Support Channel | Phone Support |
| Contract Duration | 29 Months |
| Intended Use | Mission-critical enterprise environments |
| Benefits | Reliable uptime, rapid response, predictable total cost of ownership |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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