Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) - 3 Month plan provides premium enterprise-level assistance designed for mission-critical deployments. Ideal for organizations where even minimal downtime can lead to major operational impact, this service ensures uninterrupted performance and rapid response. With 24x7 availability and a one-hour response time for Severity Level 1 cases, NVIDIA delivers proactive, high-priority support to keep your systems running efficiently. On-site assistance and expert phone support guarantee reliability, while the 4-hour service response time minimizes disruptions and maximizes productivity.
Key Features:
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24x7 access to NVIDIA enterprise support specialists
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One-hour response time for critical (Severity Level 1) incidents
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On-site and phone-based service support
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4-hour response time for service interventions
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3-month coverage period for short-term business continuity needs
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| Brand | NVIDIA |
| Service Duration | 3 Months |
| Service Availability | 24x7 Support |
| Response Time (Severity Level 1) | 1 Hour |
| On-Site Support | Yes |
| Phone Support | Yes |
| Service Response Time | 4 Hours |
| Intended For | Mission-Critical NVIDIA Deployments |
| Support Scope | Must cover all deployed NVIDIA offerings |
| SKU | 793-CU9N4Z+P2CMR03 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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