Description
Ensure uninterrupted performance for your NVIDIA enterprise environment with the NVIDIA Enterprise Business Critical Support Service (Renewal). Designed for mission-critical deployments where even brief downtime can significantly impact operations, this premium support level delivers 24x7 access to NVIDIA experts and a one-hour response time for Severity Level 1 cases.
The 30-month renewal term extends your coverage, maintaining maximum uptime and reliability across your NVIDIA solutions. With proactive issue resolution, direct phone support, and prioritized escalation, you gain the peace of mind that your enterprise infrastructure is fully protected by NVIDIA’s expert support team.
Key Benefits:
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Continuous protection for mission-critical NVIDIA deployments
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Rapid response and direct access to enterprise-grade support
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Predictable operational continuity and reduced downtime risks
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR30 |
| Service Type | Enterprise Business Critical Support – Renewal |
| Support Availability | 24×7 access to NVIDIA Enterprise Support |
| Response Time (Severity 1) | 1 Hour |
| Service Features | Phone Support, On-Site Assistance, Priority Case Handling |
| Primary Benefit | Ensures continuous, reliable performance for mission-critical systems |
| Service Duration | 30 Months |
| Deployment Scope | Applies to designated NVIDIA Enterprise offerings |
| Renewal Type | Service Extension / Continuation |
| Intended For | Businesses requiring maximum uptime and technical assurance |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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