Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 31 Month plan provides premium, enterprise-grade coverage designed for mission-critical deployments. Tailored for organizations where downtime directly impacts operations, this service ensures optimal uptime and rapid issue resolution. With 24x7 availability, a one-hour response time for Severity Level 1 cases, and on-site support, NVIDIA’s Business Critical Support keeps your systems running at peak performance.
By renewing your service, you maintain predictable costs while securing expert assistance, priority case handling, and the dependable responsiveness required for enterprise continuity.
Key Benefits:
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Keeps your system optimally maintained with predictable total cost of ownership
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Includes phone support for quick problem resolution
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On-site support ensures minimal downtime and rapid troubleshooting
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Next Business Day response for seamless continuity and reliability
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31-month coverage for sustained operational efficiency
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| SKU | 793-CU9NNZ+P2CMR31 |
| Brand | NVIDIA |
| Service Level | Business Critical Support |
| Support Coverage | 24x7 availability |
| Response Time | 1-hour for Severity Level 1 cases |
| Service Location | On-site support |
| Response Option | Next Business Day |
| Communication Channel | Phone Support |
| Service Duration | 31 Months |
| Ideal For | Mission-critical enterprise environments |
| Benefits | Predictable cost, rapid response, reduced downtime, operational efficiency |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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