Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) - 32 Month plan delivers the highest level of technical assistance designed for organizations with mission-critical deployments. This premium service ensures continuous system uptime and rapid problem resolution through 24x7 access to NVIDIA’s expert support engineers. With a 1-hour response time for Severity Level 1 issues, businesses can maintain uninterrupted operations and minimize downtime risks.
This renewal service ensures complete peace of mind through dependable phone support, proactive issue resolution, and extended coverage for a total of 32 months, maximizing your organization’s productivity and performance reliability.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR32 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 32 Months |
| Service Level | Premium / Mission-Critical |
| Support Coverage | 24x7 (24 hours a day, 7 days a week) |
| Response Time | 1 Hour for Severity Level 1 cases |
| Support Channel | Phone Support |
| Availability | Applicable to designated NVIDIA enterprise offerings |
| Purpose | Designed for mission-critical deployments requiring minimal downtime |
| Benefits | Rapid response, expert assistance, reliable system uptime, extended productivity |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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