Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides advanced technical assistance for mission-critical deployments where downtime can cause significant business disruption. Designed for organizations requiring top-tier responsiveness, this premium service delivers 24/7 access to NVIDIA support engineers and a one-hour response time for Severity Level 1 issues.
Maintain the highest operational standards and ensure your NVIDIA solutions remain optimized with predictable total cost of ownership. With extended coverage for 33 months, this renewal delivers reliable phone support and seamless escalation for all designated NVIDIA offerings. For complete protection, Business Critical Support must be applied to all NVIDIA components within your deployment.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR33 |
| Service Type | Renewal – Business Critical Support |
| Service Duration | 33 Months |
| Service Level | Enterprise Premium Support |
| Support Coverage | 24x7 Access to NVIDIA Support Engineers |
| Severity Level 1 Response | 1 Hour |
| Support Method | Phone Support |
| Service Availability | For Designated NVIDIA Enterprise Offerings |
| Benefits | Maintains optimal system performance with predictable ownership cost |
| Key Features | Mission-critical coverage, prioritized case handling, extended reliability |
| Purpose | Ensures maximum uptime and dependable technical response |
| Renewal Eligibility | Available for NVIDIA Enterprise deployments under Business Critical Support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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