Description
Ensure maximum uptime and reliability with the NVIDIA Enterprise Business Critical Support Service (Renewal) – 34 Month Coverage. Designed for mission-critical operations, this premium support plan delivers around-the-clock assistance and rapid response times to minimize business disruption. With a 24x7 support framework and a one-hour response time for Severity Level 1 incidents, NVIDIA’s Enterprise Business Critical Support helps keep your IT infrastructure performing at its peak.
This renewal service includes phone and on-site support, ensuring that issues are resolved swiftly and efficiently. With a next business day response commitment and a 34-month coverage period, organizations can maintain operational confidence, minimize downtime, and maximize productivity across all NVIDIA deployments.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 34 Months |
| Support Availability | 24x7 |
| Severity Level 1 Response Time | 1 Hour |
| Service Response Time | Next Business Day |
| Support Method | Phone and On-Site |
| Deployment Type | For designated NVIDIA enterprise offerings |
| Purpose | Ensures mission-critical uptime and operational continuity |
| Renewal Coverage | Required for ongoing enterprise solution support |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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