Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 34 Month plan delivers the highest level of support for mission-critical enterprise environments. Designed to minimize downtime and maintain peak system performance, this premium service provides 24x7 access to NVIDIA technical experts and ensures a one-hour response time for Severity Level 1 issues.
With on-site and phone support, enterprises can swiftly address complex technical challenges and ensure operational continuity. This service offers 4-hour response for critical incidents, ensuring your NVIDIA infrastructure remains fully optimized for demanding workloads. Ideal for organizations where performance, uptime, and reliability are non-negotiable, this renewal guarantees peace of mind and uninterrupted productivity for an extended 34-month term.
| Specification | Details |
|---|---|
| SKU | 793-CU9N4Z+P2CMR34 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 34 Months |
| Support Availability | 24x7 |
| Response Time (Severity 1) | 1 Hour |
| Standard Response Time | 4 Hours |
| Service Method | On-site & Phone Support |
| Coverage | NVIDIA Enterprise Offerings |
| Renewal Type | Business Critical Support Renewal |
| Purpose | Mission-Critical System Maintenance and Rapid Recovery |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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