Description
The NVIDIA Enterprise Business Critical Support Service provides premium, mission-critical coverage designed for organizations that demand maximum uptime and reliability. This renewal plan ensures continued access to NVIDIA’s highest service level, featuring 24x7 expert support and a one-hour response time for Severity Level 1 cases.
Tailored for high-impact deployments where downtime must be minimized, this support plan gives your IT team direct access to NVIDIA specialists, proactive issue resolution, and rapid problem escalation. With a 35-month duration, it helps maintain smooth, uninterrupted operations and protects your investment with consistent reliability and expert assistance.
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 35 Months |
| Service Availability | 24x7 Support Coverage |
| Response Time (Severity 1) | 1 Hour |
| Support Access | Phone and Online Support |
| Service Location | Remote / On-site as applicable |
| Intended For | Mission-Critical NVIDIA Deployments |
| Key Benefits | Maximized uptime, rapid issue resolution, and expert technical assistance |
| Renewal Eligibility | Valid for designated NVIDIA offerings with active deployment |
| SKU | 793-CU9N0Z+P2CMR35 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
