Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) offers premium, mission-critical coverage for your NVIDIA solutions, designed to minimize downtime and ensure continuous system performance. This 37-month service provides 24x7 access to expert engineers with a one-hour response time for Severity Level 1 cases, delivering maximum reliability for your enterprise infrastructure.
Engineered for environments where even minimal downtime can cause significant business impact, this renewal service helps maintain a predictable total cost of ownership while safeguarding your operational efficiency. With dependable phone support and comprehensive maintenance, NVIDIA ensures you stay productive, protected, and confident in your enterprise performance.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| SKU | 793-CU9N0Z+P2CMR37 |
| Service Duration | 37 Months |
| Support Availability | 24x7 Access |
| Response Time (Severity Level 1) | 1 Hour |
| Support Method | Phone Support |
| Service Location | On-Site |
| Key Features | Predictable cost of ownership, minimized downtime, 24x7 expert access |
| Purpose | Designed for mission-critical enterprise deployments |
| Coverage Requirement | Must be purchased for all deployed NVIDIA offerings in the solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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