Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 38 Month plan delivers NVIDIA’s top-tier technical support designed for mission-critical deployments. This service level is essential for organizations where system uptime directly impacts business operations.
With 24x7 global support and a one-hour response time for Severity Level 1 cases, NVIDIA ensures your enterprise infrastructure remains operational with minimal disruption. Business Critical Support provides direct phone assistance, on-site servicing, and next-business-day response — keeping your NVIDIA environment optimized and secure.
Extend your coverage for 38 months to maintain business continuity, enhance productivity, and ensure your NVIDIA solutions are always backed by industry-leading expertise.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| Service Duration | 38 Months |
| Service Level | Business Critical |
| Availability | 24x7 Technical Support |
| Severity Level 1 Response Time | 1 Hour |
| Service Features | Phone Support, On-Site Support, Next Business Day Response |
| Purpose | Mission-critical enterprise deployments |
| Benefit Highlights | Minimizes downtime, ensures operational continuity, boosts reliability |
| Coverage | Designated NVIDIA enterprise offerings |
| SKU | 793-CU9NNZ+P2CMR38 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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