Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) is designed for organizations that rely on NVIDIA solutions for mission-critical workloads where every second counts. This premium service level ensures your NVIDIA deployment remains fully operational with proactive, 24x7 technical assistance and rapid response times.
With a guaranteed one-hour response time for Severity Level 1 issues, NVIDIAās expert support engineers provide quick resolutions and continuous reliability. On-site and phone support options deliver seamless troubleshooting and maintenance, keeping your business running smoothly without disruption.
Ideal for enterprises seeking maximum uptime, predictable costs, and long-term dependability, this 4-year renewal provides complete confidence and extended coverage across your NVIDIA ecosystem.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Level | Premium 24x7 support with one-hour response for Severity 1 issues |
| Service Features | Phone and on-site support |
| Response Time | Next Business Day response |
| Support Coverage | Available for designated NVIDIA enterprise offerings |
| Duration | 4 Years |
| Availability | 24x7 access to NVIDIA enterprise support engineers |
| Intended For | Mission-critical enterprise deployments |
| SKU | 793-CU9NNZ+P2CMR48 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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