Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 4 Year plan delivers NVIDIA’s highest level of enterprise support for mission-critical environments where even minimal downtime can impact operations. This premium support service offers 24/7 access to NVIDIA support engineers, one-hour response times for Severity Level 1 cases, and ongoing software and system updates to keep your NVIDIA deployments optimized and reliable. Designed for organizations running NVIDIA solutions in production environments, this service ensures rapid issue resolution, predictable maintenance costs, and uninterrupted business continuity.
Maintain maximum system uptime and safeguard your NVIDIA infrastructure with this 4-year Business Critical Support renewal.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR48 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Support Level | Premium / Mission-Critical |
| Coverage Duration | 4 Years |
| Availability | 24x7 Support Access |
| Response Time (Severity 1 Cases) | 1 Hour |
| Support Channel | Phone and Online Support |
| Primary Benefit | Minimizes downtime and ensures fast issue resolution |
| Service Location | On-site or Remote (per NVIDIA offering) |
| Intended For | Enterprise and Mission-Critical Deployments |
| Manufacturer | NVIDIA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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