Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 41 Month plan delivers superior protection for mission-critical deployments that demand uninterrupted performance. Designed for organizations where even minimal downtime can lead to major business impact, this premium support package provides 24x7 access to NVIDIA support engineers and a rapid one-hour response time for Severity Level 1 cases. With extended coverage over 41 months, you can maintain system uptime, protect your investment, and ensure peak reliability across your NVIDIA infrastructure.
Gain peace of mind with prioritized case handling, direct phone support, and predictable service continuity — all backed by NVIDIA’s world-class enterprise support team.
| Specification | Description |
|---|---|
| Service Type | Business Critical Support (Renewal) |
| Service Level | Enterprise Tier |
| Support Coverage | 24x7 Access to NVIDIA Support Engineers |
| Response Time (Severity 1) | 1 Hour |
| Support Method | Phone Support |
| Service Duration | 41 Months |
| Primary Benefit | Maximized uptime and business continuity |
| Designed For | Mission-critical NVIDIA enterprise deployments |
| Availability | Must be purchased for all NVIDIA offerings in the deployed solution |
| Renewal Type | Service Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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