Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) offers premium enterprise-grade assistance for mission-critical environments. Designed for organizations where even minimal downtime can result in major operational disruption, this service ensures that your NVIDIA infrastructure remains secure, optimized, and fully supported. With 24×7 availability, one-hour response for Severity Level 1 issues, and expert on-site assistance, NVIDIA delivers a dependable support framework that minimizes risk and maximizes uptime.
Enjoy predictable maintenance costs, responsive technical resolution, and expert guidance throughout your 42-month coverage—ensuring your NVIDIA deployment continues to operate at peak reliability and performance.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support – Renewal |
| Coverage Duration | 42 Months |
| Support Availability | 24×7 Global Support |
| Severity 1 Response Time | 1 Hour |
| Service Response Time | Next Business Day |
| Support Access | Phone Support / Online Portal |
| On-Site Assistance | Included |
| Designed For | NVIDIA Enterprise Solutions |
| Service Benefits | Predictable cost, maximized uptime, optimized operations |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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