Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 43 Month plan delivers premium, around-the-clock support for mission-critical deployments. Designed for environments where even minimal downtime can cause significant disruption, this renewal ensures ongoing reliability, proactive issue resolution, and uninterrupted performance for NVIDIA enterprise solutions.
With 24/7 access to NVIDIA’s expert engineers and a one-hour response time for Severity Level 1 cases, your organization benefits from rapid assistance and minimized operational risks. On-site service and Next Business Day response enhance uptime and efficiency, while long-term coverage provides predictable maintenance costs and peace of mind.
Ensure your NVIDIA systems continue performing at peak levels — renew your Business Critical Support to safeguard productivity, reliability, and total business continuity.
| Specification | Description |
|---|---|
| Service Type | Business Critical Support (Renewal) |
| Service Level | Enterprise Premium Support |
| Coverage Duration | 43 Months |
| Availability | 24x7 Access to NVIDIA Support Engineers |
| Severity 1 Response Time | 1 Hour |
| Service Response Time | Next Business Day |
| Support Method | Phone Support / On-Site Assistance |
| Service Scope | Applicable to designated NVIDIA Enterprise Offerings |
| Purpose | Ensures maximum uptime and operational continuity |
| Key Benefits | Reliable performance, fast issue resolution, and enhanced productivity |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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