Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 45 Month plan delivers the highest level of enterprise support designed for mission-critical environments where uptime is essential. This premium service ensures round-the-clock expert assistance with a rapid one-hour response time for Severity Level 1 issues. It provides dependable on-site and phone support to minimize downtime, optimize system performance, and sustain business continuity.
Tailored for organizations relying on NVIDIA’s enterprise solutions, this renewal extends coverage and ensures your systems remain protected and supported for 45 months. With proactive assistance and dependable escalation handling, NVIDIA’s Business Critical Support guarantees operational stability and peace of mind.
Key Benefits:
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24×7 access to NVIDIA technical experts
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One-hour response time for critical issues
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On-site and phone support for rapid resolution
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Maximized uptime for mission-critical deployments
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Long-term 45-month service duration
| Specification | Details |
|---|---|
| SKU | 793-CU9NNZ+P2CMR45 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 45 Months |
| Support Availability | 24 × 7 × 365 |
| Response Time (Severity 1) | 1 Hour |
| Service Location | On-site and Phone Support |
| Coverage | NVIDIA Enterprise Solutions |
| Primary Features | Rapid issue resolution, expert consultation, proactive system support |
| Intended For | Mission-critical deployments requiring continuous uptime |
| Renewal Type | Business Critical Support Service Extension |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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