Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 49 Month plan provides premium, around-the-clock support designed for mission-critical deployments where downtime can significantly impact operations. This renewal ensures that your NVIDIA enterprise solutions continue to receive 24x7 expert support, backed by a one-hour response time for Severity Level 1 issues. With on-site availability and phone support included, NVIDIA’s Business Critical Support keeps your systems running efficiently and reliably. Maintain peak productivity, minimize disruptions, and protect your technology investment with consistent, long-term coverage.
| Specification | Details |
|---|---|
| SKU | 793-CU9N4Z+P2CMR49 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Coverage Duration | 49 Months |
| Support Availability | 24x7 Access |
| Response Time (Severity 1 Cases) | 1 Hour |
| Service Features | Phone Support, On-Site Assistance |
| Response Time (General Cases) | 4 Hours |
| Intended Use | Mission-Critical Enterprise Deployments |
| Benefits | Increased reliability, minimized downtime, faster issue resolution |
| Applicable To | Designated NVIDIA Enterprise Offerings |
| Purchase Requirement | Must be applied to all NVIDIA offerings within deployed solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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