Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) - 5 Month plan delivers premium, around-the-clock technical support for mission-critical environments. Designed for organizations where uptime is essential, this service ensures rapid assistance from NVIDIA’s expert support engineers. With 24x7 coverage and a one-hour response time for Severity Level 1 cases, NVIDIA’s Business Critical Support helps minimize downtime and maintain business continuity.
Enjoy peace of mind knowing that your NVIDIA enterprise solutions are fully protected with reliable phone-based assistance and efficient case resolution. This 5-month renewal maintains your high-priority access to NVIDIA support, ensuring consistent performance and maximum productivity across your deployment.
| Specification | Details |
|---|---|
| SKU | 793-CU9N0Z+P2CMR05 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 5 Months |
| Service Level | Premium, Mission-Critical Support |
| Support Availability | 24x7, Global |
| Response Time (Severity 1) | 1 Hour |
| Service Coverage | All designated NVIDIA enterprise offerings |
| Support Method | Phone Support |
| Service Features | Rapid case escalation, priority queue, expert technical assistance |
| Primary Benefit | Reliable issue resolution for uninterrupted operations |
| Ideal For | Enterprises requiring high availability and minimal downtime |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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