Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 51 Month delivers NVIDIA’s highest level of enterprise-grade support, designed specifically for mission-critical environments where uptime and responsiveness are essential. This premium support level provides 24x7 assistance with a one-hour response time for Severity Level 1 issues, ensuring rapid problem resolution and system continuity.
Customers benefit from dedicated phone and on-site support, access to NVIDIA’s expert engineers, and a dependable service structure that minimizes downtime. Ideal for organizations that cannot afford operational delays, this renewal extends your coverage for 51 months, safeguarding performance, productivity, and investment reliability across your NVIDIA infrastructure.
| Specification | Details |
|---|---|
| SKU | 793-CU9NNZ+P2CMR51 |
| Service Type | Business Critical Support (Renewal) |
| Support Level | Premium / Mission-Critical |
| Coverage Duration | 51 Months |
| Support Availability | 24x7 Access to NVIDIA Enterprise Support |
| Response Time (Severity 1) | 1 Hour |
| Service Features | Phone Support, On-Site Assistance |
| Support Coverage | Designated NVIDIA Enterprise Offerings |
| Service Location | On-Site |
| Response Type | Next Business Day |
| Intended For | Mission-Critical Environments |
| Additional Benefits | Predictable Total Cost of Ownership, Maximized System Efficiency |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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