Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 52 Month delivers NVIDIA’s highest level of enterprise support for mission-critical environments where downtime can have significant business impact. This premium support tier provides 24×7 access to NVIDIA technical experts, with a one-hour response time for Severity Level 1 cases. Designed to ensure maximum system reliability and operational efficiency, it also includes phone and on-site support for fast issue resolution and sustained performance.
With a long-term 52-month service duration, organizations benefit from consistent, dependable technical coverage, faster incident handling, and greater business continuity for their NVIDIA enterprise deployments.
| Specification | Description |
|---|---|
| SKU | 793-CU9NNZ+P2CMR52 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 52 Months |
| Support Coverage | 24×7 availability with global NVIDIA technical experts |
| Response Time | 1-hour response for Severity Level 1 cases |
| Support Method | Phone and On-site Support |
| Service Availability | Next Business Day service response |
| Intended For | Mission-critical NVIDIA enterprise deployments |
| Benefits | Enhanced reliability, reduced downtime, and faster incident resolution |
| Eligibility | Must be purchased for all NVIDIA offerings in the deployed solution |
| Manufacturer | NVIDIA Corporation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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