Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) delivers NVIDIA’s highest level of enterprise-grade assistance, purpose-built for mission-critical deployments where even minimal downtime can impact operations. This renewal ensures 24/7 access to NVIDIA’s expert technical engineers, guaranteeing swift issue resolution with a 4-hour response time for Severity Level 1 cases.
Engineered for enterprises relying on NVIDIA technologies, this premium support plan provides dependable phone assistance, streamlined service coordination, and a predictable total cost of ownership. With 53 months of uninterrupted coverage, it enhances system uptime, maximizes reliability, and ensures your NVIDIA deployments perform with uncompromised stability.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| Service Duration | 53 Months |
| Support Availability | 24x7 Access to Technical Support |
| Response Time (Severity 1 Cases) | 4 Hours |
| Service Coverage | All NVIDIA Offerings in Deployment |
| Service Method | Phone Support |
| Service Features | 24/7 assistance, prioritized response, dedicated enterprise support |
| Target Use Case | Mission-critical environments requiring minimal downtime |
| Support Level | Business Critical (Premium) |
| Renewal Type | Renewal of Existing Support Contract |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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