Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) provides premium, mission-critical technical support designed to minimize downtime and maintain optimal system performance. Tailored for organizations running high-availability environments, this service ensures continuous operational reliability with 24×7 access to NVIDIA experts and a one-hour response time for Severity Level 1 issues.
Through on-site assistance, next-business-day response, and dedicated phone support, NVIDIA’s Business Critical Support helps businesses maintain efficiency and productivity across critical deployments. This 56-month renewal plan offers comprehensive coverage, predictable costs, and peace of mind that your NVIDIA infrastructure remains fully supported by the brand’s most advanced enterprise service level.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| Service Duration | 56 Months |
| Service Level | Business Critical |
| Support Availability | 24×7 Technical Support |
| Response Time (Severity 1) | 1 Hour |
| On-Site Support | Yes |
| Phone Support | Yes |
| Service Response Time | Next Business Day |
| Intended For | Mission-Critical Enterprise Deployments |
| Coverage Scope | Applicable to designated NVIDIA Enterprise Offerings |
| SKU | 793-CU9NNZ+P2CMR56 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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