Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 58 Month plan delivers premium, continuous support for mission-critical NVIDIA deployments. Designed for businesses that rely on uninterrupted uptime, this service provides 24x7 access to NVIDIA’s expert support engineers and a one-hour response time for Severity Level 1 issues.
With on-site service, phone support, and a 4-hour response window, your operations stay protected from costly interruptions. NVIDIA’s Business Critical Support ensures maximum system dependability, stability, and business continuity throughout your 58-month renewal period—so you can focus on performance, not downtime.
| Specification | Details |
|---|---|
| SKU | 793-CU9N4Z+P2CMR58 |
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| Support Level | Business Critical |
| Coverage Duration | 58 Months |
| Support Availability | 24x7 (24 hours a day, 7 days a week) |
| Response Time (Severity 1) | 1 Hour |
| Service Response Time | 4 Hours |
| Service Delivery Method | On-Site Support |
| Support Channel | Phone Support |
| Intended For | Mission-Critical NVIDIA Deployments |
| Key Benefits | Reliable uptime, priority response, enhanced dependability |
| Eligibility | Renewal for designated NVIDIA offerings |
| Manufacturer | NVIDIA Corporation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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