Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 8 Month plan provides premium support designed for mission-critical environments. Ideal for enterprises that cannot afford downtime, this service delivers 24/7 access to NVIDIA support engineers with a one-hour response time for Severity Level 1 cases. It ensures faster resolution, operational stability, and uninterrupted productivity. With reliable phone support and proactive assistance, NVIDIA helps keep your infrastructure optimized and secure for the full duration of your contract.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support (Renewal) |
| Service Duration | 8 Months |
| Support Availability | 24x7 Access to NVIDIA Support Engineers |
| Response Time (Severity 1) | 1 Hour |
| Service Features | Continuous system maintenance and proactive assistance |
| Support Method | Phone Support |
| Primary Benefit | Protects investment and minimizes downtime |
| Service Location | On-site or remote, depending on issue severity |
| Designed For | Mission-critical enterprise deployments |
| SKU | 793-CU9N0Z+P2CMR08 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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