Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) - 22 Month plan delivers NVIDIAās top-tier support designed for mission-critical enterprise environments. This service ensures your system stays operational with 24x7 access to NVIDIA experts and a one-hour response time for Severity Level 1 cases. Ideal for organizations that require minimal downtime, it includes on-site assistance and rapid 4-hour replacement service to restore performance quickly and efficiently. With predictable maintenance costs and extended coverage, this renewal guarantees maximum uptime and peace of mind for your NVIDIA deployments.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support Service with RMA (Renewal) |
| Duration | 22 Months |
| Support Availability | 24x7 Technical Support |
| Response Time | 1 Hour for Severity Level 1 Issues |
| Replacement Response Time | 4 Hours |
| Support Coverage | On-Site Support Included |
| Service Features | Hardware Replacement, Remote & On-Site Assistance |
| Goal | Minimize downtime and ensure continuous operation |
| Ideal For | Mission-Critical Enterprise Deployments |
| SKU | 793-CU944Z+P2CMR22 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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