Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) provides premium 24x7 technical assistance and rapid issue resolution for mission-critical deployments. Designed to minimize downtime and maintain operational continuity, this service delivers a 1-hour response time for Severity Level 1 cases and 4-hour replacement support to ensure business reliability. With on-site assistance, proactive replacement services, and comprehensive support coverage, organizations can operate with complete confidence and optimal system performance.
Key Benefits:
-
Ensures uninterrupted productivity for mission-critical operations
-
Includes replacement service for fast hardware recovery
-
Offers 24x7 expert technical support and 1-hour response time
-
On-site service and 4-hour replacement turnaround for dependability
-
23-month coverage for extended operational assurance
| Specification | Description |
|---|---|
| SKU | 793-CU944Z+P2CMR23 |
| Service Type | Business Critical Support Service with RMA (Renewal) |
| Brand | NVIDIA |
| Service Coverage | Enterprise Business Critical Level |
| Support Availability | 24x7 |
| Response Time (Severity 1) | 1 Hour |
| Replacement Response Time | 4 Hours |
| Service Duration | 23 Months |
| Service Location | On-site |
| Included Services | Replacement Service, Technical Support, Issue Resolution |
| Target Users | Enterprise, Mission-Critical Environments |
| Benefits | Minimizes Downtime, Ensures Business Continuity, Fast Resolution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
Trusted by enterprises, universities, and government organizations across the U.S.
A decade of delivery — trusted by 275+ clients across industries
