Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) ensures continuous and reliable performance for mission-critical environments. Designed for businesses where downtime can cause major operational disruptions, this premium service provides 24x7 expert support and one-hour response time for Severity Level 1 cases. With on-site service, 4-hour replacement response, and predictable maintenance costs, it helps maintain peak system performance while minimizing interruptions. The 26-month renewal period extends coverage, offering uninterrupted operational assurance and rapid issue resolution across your NVIDIA enterprise deployment.
| Specification | Description |
|---|---|
| Service Type | Renewal Support Service |
| Service Duration | 26 Months |
| Support Coverage | 24x7 availability with one-hour response for Severity Level 1 cases |
| Replacement Service | Included ā 4-hour replacement response time |
| Service Feature | On-site support for faster issue resolution |
| Support Purpose | Maintains system performance and reduces downtime |
| Applicable Offerings | Available for designated NVIDIA enterprise solutions |
| Benefits | Predictable cost of ownership, dependable uptime, fast recovery response |
| SKU | 793-CU944Z+P2CMR26 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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