Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) is a premium support solution designed to ensure uninterrupted performance for mission-critical enterprise environments. This 3-year renewal service extends your coverage with NVIDIAās highest-tier support, delivering rapid response and dependable resolution to minimize downtime and operational risk.
With 24x7 access to NVIDIA experts and a 1-hour response time for Severity Level 1 cases, your IT infrastructure stays protected around the clock. The included replacement and on-site support services guarantee quick issue resolution, while the 4-hour replacement response time ensures that your business operations continue seamlessly. Maintain efficiency, reliability, and confidence in your NVIDIA systems with this extended Business Critical Support renewal.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR36 |
| Service Type | Business Critical Support Service (Renewal) |
| Service Duration | 3 Years |
| Service Level | Enterprise Premium |
| Support Availability | 24x7 Access |
| Response Time (Severity 1 Cases) | 1 Hour |
| Replacement Service | Included |
| On-Site Support | Yes |
| Replacement Response Time | 4 Hours |
| Service Coverage | For designated NVIDIA enterprise offerings |
| Primary Benefit | Ensures operational continuity for mission-critical environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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