Description
The NVIDIA Enterprise Business Critical Support Service provides premium-level support designed for mission-critical deployments where even minimal downtime can have major business impact. As NVIDIAās top-tier service, it ensures your enterprise operations remain uninterrupted with 24x7 support and a one-hour response time for Severity Level 1 cases. This renewal plan includes RMA replacement, on-site service, and a 4-hour replacement response time, ensuring rapid resolution and continuous uptime. Ideal for maintaining reliability, productivity, and total peace of mind for extended 32-month coverage.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR32 |
| Service Type | Enterprise Business Critical Support with RMA (Renewal) |
| Service Duration | 32 Months |
| Support Availability | 24x7 Support for Critical Issues |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | Included |
| Service Response Time | 4 Hour - Replacement |
| Service Location | On-Site |
| Primary Benefit | Ensures uptime and reliability for mission-critical systems |
| Designed For | Designated NVIDIA Enterprise Solutions |
| Purpose | Maintain operational continuity with proactive issue resolution |
| Coverage Type | Renewal ā Full Service Continuity |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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