Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) – 34 Month Service delivers premium, mission-critical support designed to minimize downtime and maximize operational reliability. With 24/7 global access to NVIDIA’s expert engineers and a one-hour response time for Severity Level 1 cases, this service ensures that your enterprise deployments remain continuously optimized and supported.
This renewal plan includes on-site replacement services with a 4-hour response window, guaranteeing quick hardware replacement and recovery when it matters most. Perfect for organizations that rely on NVIDIA solutions for essential workloads, this service helps maintain performance, security, and efficiency across your enterprise infrastructure.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support with RMA (Renewal) |
| Support Availability | 24x7 Global Support |
| Response Time (Severity 1) | 1 Hour |
| Replacement Response Time | 4 Hours |
| Service Features | Phone Support, On-Site Replacement, RMA Coverage |
| Service Duration | 34 Months |
| Deployment Type | Enterprise / Mission-Critical Environments |
| Primary Benefits | Faster issue resolution, minimized downtime, improved reliability |
| SKU | 793-CU944Z+P2CMR34 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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