Description
Ensure peak system performance and continuous uptime with the NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) – 4 Year plan. Designed for mission-critical enterprise environments, this premium support level offers 24/7 access to NVIDIA technical experts and a one-hour response time for Severity Level 1 issues.
With included replacement and on-site service, you can minimize downtime and maintain the reliability your business demands. NVIDIA’s Business Critical Support ensures predictable ownership costs while providing industry-leading responsiveness and expertise for your most essential deployments.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR48 |
| Service Type | Business Critical Support with RMA (Renewal) |
| Service Duration | 4 Years |
| Support Availability | 24x7 |
| Response Time | 1 Hour (Severity Level 1) |
| Replacement Service Response Time | 4 Hours |
| Service Location | On-Site |
| Service Coverage | All designated NVIDIA Enterprise offerings |
| Support Features | Phone support, on-site replacement, proactive reliability management |
| Primary Benefit | Ensures uptime and dependable performance for mission-critical operations |
| Renewal Type | Existing service continuation |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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