Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) offers the highest level of enterprise protection and rapid response for mission-critical environments. Designed for organizations where system uptime is essential, this service provides 24x7 access to NVIDIA support engineers and a one-hour response time for Severity Level 1 cases. With proactive assistance, rapid replacement, and on-site service coverage, your infrastructure remains optimized, reliable, and secure. Ensure long-term productivity and peace of mind with 42 months of dependable NVIDIA support coverage.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support Service (Renewal) |
| SKU | 793-CU944Z+P2CMR42 |
| Service Duration | 42 Months |
| Service Level | Business Critical |
| Response Time | 4 Hour - Replacement Service |
| Coverage | 24x7 Support with 1-Hour Response for Severity Level 1 Issues |
| Service Features | Replacement Service, On-Site Service, Advanced RMA |
| Availability | For Designated NVIDIA Enterprise Offerings |
| Support Access | Phone and Online Support |
| Purpose | Designed for Mission-Critical Deployments |
| Benefits | Protects investment, ensures uptime, increases reliability |
| Location Type | On-Site Service Coverage |
| Renewal Type | Extended Service Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
