Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) - 43 Month plan provides the highest level of technical support for mission-critical enterprise environments. Designed for deployments where even minimal downtime can have major business consequences, this premium service offers 24x7 access to NVIDIA support engineers and a one-hour response time for Severity Level 1 cases.
This renewal ensures continued access to NVIDIAās expert-level support, providing on-site replacement services with a 4-hour response window, ensuring rapid issue resolution and minimal business disruption. Perfect for organizations that require maximum uptime, reliability, and performance assurance.
Key Benefits:
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Maintains optimal system performance with predictable total cost of ownership
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Provides on-site replacement service for seamless support continuity
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Ensures 4-hour replacement response for mission-critical reliability
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Extends coverage for 43 months to maximize operational dependability
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 43 Months |
| Service Level | Business Critical |
| Support Coverage | 24x7 Technical Assistance |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | Included |
| Service Location | On-site |
| Response Time (Replacement) | 4 Hours |
| Availability | For Designated NVIDIA Offerings |
| Primary Benefit | Ensures mission-critical uptime and system dependability |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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