Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) - 45 Month plan provides the highest level of technical support and rapid replacement services for mission-critical deployments. Designed for enterprises where downtime has significant business consequences, this premium service ensures 24x7 access to NVIDIA experts and a one-hour response time for Severity Level 1 cases.
With on-site support and a 4-hour replacement service, your NVIDIA infrastructure stays protected, efficient, and fully operational. The extended 45-month coverage ensures long-term reliability and predictable maintenance costs, giving your IT team the confidence and agility needed to support demanding workloads.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR45 |
| Service Type | Renewal |
| Service Name | Enterprise Business Critical Support with RMA |
| Service Duration | 45 Months |
| Support Availability | 24x7 access to NVIDIA technical support |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service Response Time | 4 Hours |
| Service Location | On-site |
| Key Features | - Replacement service for quick issue resolution- On-site support for fast and efficient problem handling- 24/7 enterprise-level support access- Designed for mission-critical deployments |
| Primary Benefits | - Maximizes system uptime and operational reliability- Ensures predictable maintenance costs- Provides complete peace of mind and business continuity |
| Applicable To | Designated NVIDIA enterprise offerings |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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