Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal) ā 47 Month plan ensures uninterrupted operations for mission-critical environments. Designed for organizations where downtime directly impacts productivity, this premium service level provides 24x7 support with a one-hour response time for Severity Level 1 cases. It also includes on-site replacement service within four hours, ensuring swift issue resolution and hardware continuity. This renewal package maintains peak system reliability and maximizes uptime across your NVIDIA infrastructure.
Key Benefits:
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Protects your investment and enhances long-term dependability
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Includes replacement service for faster, worry-free resolution
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Offers on-site assistance to minimize operational disruptions
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Delivers 4-hour replacement response time for maximum reliability
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Covers a 47-month duration for consistent, worry-free performance
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support Service with RMA |
| Service Category | Renewal |
| Service Duration | 47 Months |
| Support Availability | 24x7 Support |
| Response Time (Severity Level 1) | 1 Hour |
| Replacement Service Response Time | 4 Hours |
| Service Method | On-Site |
| Included Features | Hardware Replacement, Phone Support, RMA Coverage |
| Coverage Scope | All Designated NVIDIA Offerings |
| Ideal For | Mission-Critical Enterprise Deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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