Description
The NVIDIA Enterprise Business Critical Support Service with RMA (Renewal, 56-Month) is NVIDIA’s top-tier support solution, purpose-built for mission-critical environments where downtime can have significant business implications. This premium service delivers 24x7 expert support with a one-hour response time for Severity Level 1 issues, ensuring your NVIDIA infrastructure remains reliable and operational at all times.
With on-site replacement service and a 4-hour RMA response, NVIDIA’s Business Critical Support minimizes disruptions and maintains peak system performance. The 56-month renewal term provides extended coverage, operational assurance, and peace of mind—keeping your enterprise deployments running smoothly and efficiently.
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR56 |
| Service Type | Renewal Support Service |
| Service Level | Enterprise Business Critical Support |
| Support Coverage | 24x7 Availability |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | Included |
| Service Location | On-Site |
| RMA Response Time | 4 Hours |
| Service Duration | 56 Months |
| Intended For | Mission-Critical NVIDIA Deployments |
| Key Benefits | Maximized uptime, fast response, dependable issue resolution |
| Availability | Applicable to designated NVIDIA offerings |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
