Description
The NVIDIA Enterprise Business Critical Support Service delivers premium enterprise-grade support for mission-critical deployments where downtime can severely affect business operations. This renewal service provides 24x7 technical support with a one-hour response time for Severity Level 1 cases, ensuring your NVIDIA infrastructure remains stable, optimized, and reliable.
With on-site assistance, phone support, and 4-hour replacement response, this service guarantees minimal disruption and faster issue resolution. Designed for maximum dependability, the 6-month renewal term helps organizations maintain continuous performance and operational confidence across all NVIDIA deployments.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support with RMA (Renewal) |
| Service Duration | 6 Months |
| Service Coverage | 24x7 Technical Support |
| Response Time (Severity Level 1) | 1 Hour |
| Replacement Response Time | 4 Hours |
| Support Access | Phone and Online Support |
| On-Site Support | Included |
| Service Level | Enterprise Premium |
| Intended For | Mission-Critical NVIDIA Deployments |
| SKU | 793-CU944Z+P2CMR06 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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