Description
The NVIDIA Enterprise Business Critical Support Service provides premium 24x7 coverage designed for mission-critical environments where uptime is essential. This service ensures rapid response and proactive assistance for organizations relying on NVIDIA technologies. With a one-hour response time for Severity Level 1 cases, the Business Critical Support level minimizes downtime and keeps systems performing at peak reliability. The included RMA service offers swift replacement options and a 4-hour response time, ensuring continuity of operations.
With 27 months of coverage, this service helps maintain predictable costs and consistent performance across NVIDIA enterprise solutions, giving your business complete confidence and peace of mind.
| Specification | Details |
|---|---|
| SKU | 793-CU940Z+P2CMR27 |
| Service Type | Enterprise Business Critical Support with RMA |
| Support Level | Premium 24x7 Enterprise Support |
| Response Time | 1 Hour (Severity Level 1 Cases) |
| Replacement Service | Included ā 4-Hour Response |
| Support Availability | 24x7 (All Days) |
| Service Duration | 27 Months |
| Deployment Type | On-Site Support |
| Coverage | NVIDIA Enterprise Offerings |
| Key Benefit | Minimizes downtime, maximizes reliability |
| Purpose | Mission-critical enterprise deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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