Description
Ensure uninterrupted operations with the NVIDIA Enterprise Business Critical Support (Renewal) – 1 Year Service, designed for mission-critical deployments that demand immediate and expert assistance. This premium service level provides 24/7 access to NVIDIA technical support engineers and a one-hour response time for Severity Level 1 issues, minimizing downtime and maintaining system performance.
With on-site service options, phone support, and next business day response, NVIDIA’s Business Critical Support ensures your enterprise remains operational, efficient, and supported by world-class technical expertise. Ideal for organizations running NVIDIA-powered solutions that require maximum reliability and uptime.
| Specification | Details |
|---|---|
| SKU | 793-CU9NNZ+P2CMR12 |
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 1 Year |
| Support Coverage | 24x7 availability |
| Response Time (Severity 1) | 1 Hour |
| Service Location | On-site |
| Support Channel | Phone Support |
| Response Type | Next Business Day |
| Primary Benefit | Maximized uptime and rapid issue resolution |
| Applicable To | NVIDIA Enterprise Solutions |
| Renewal Requirement | Must cover all NVIDIA offerings deployed with the solution |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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