Description
The NVIDIA Enterprise Business Critical Support service is designed for mission-critical environments where downtime can significantly impact operations. This premium support level ensures 24x7 access to NVIDIAās expert engineers and guarantees a one-hour response time for Severity Level 1 issues. With rapid 4-hour replacement services and comprehensive coverage, your NVIDIA solutions stay reliable, secure, and fully optimized.
Renew your coverage with this 11-month service renewal, ensuring continuous protection, minimal downtime, and ongoing operational efficiency for your NVIDIA enterprise deployments.
Key Benefits:
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Protects your investment and enhances reliability
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24x7 expert technical assistance
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One-hour response for critical cases
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On-site and phone support included
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Rapid 4-hour replacement response
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11-month service duration for uninterrupted coverage
| Specification | Details |
|---|---|
| SKU | 793-CU944Z+P2CMR11 |
| Service Type | Enterprise Business Critical Support with RMA (Renewal) |
| Service Duration | 11 Months |
| Service Availability | 24x7 Access to NVIDIA Enterprise Support |
| Response Time (Severity 1) | 1 Hour |
| Replacement Response Time | 4 Hours |
| Support Channels | Phone Support, On-site Support |
| Coverage Scope | All designated NVIDIA Enterprise Offerings |
| Primary Benefits | Predictable uptime, rapid issue resolution, and enhanced reliability |
| Renewal Type | Service Renewal |
| Target Deployment | Mission-Critical Enterprise Environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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