Description
The NVIDIA Enterprise Business Critical Support Service (Renewal) – 15 Month plan delivers uninterrupted, high-priority support for mission-critical environments where downtime is not an option. Designed for organizations that rely on continuous uptime, this premium support service provides 24x7 access to NVIDIA’s expert technical team and a one-hour response time for Severity Level 1 incidents.
With on-site assistance, proactive support tools, and dependable Next Business Day response for field service, you can maintain consistent system performance and minimize business disruption. Protect your infrastructure investment, ensure operational reliability, and extend your NVIDIA solution’s life cycle with this 15-month renewal service.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Critical Support (Renewal) |
| SKU | 793-CU9NNZ+P2CMR15 |
| Service Duration | 15 Months |
| Support Availability | 24x7 |
| Response Time (Severity Level 1) | 1 Hour |
| On-Site Support | Included |
| Service Response Time | Next Business Day |
| Support Channel | Phone and On-Site Assistance |
| Primary Benefit | Maximized uptime and dependable service for mission-critical systems |
| Intended For | NVIDIA Enterprise deployments requiring premium, continuous support |
| Renewal Type | Business Critical Support Renewal Service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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