Description
The NVIDIA Enterprise Business Critical Support (Renewal) – 17 Month Service is designed for organizations running mission-critical workloads that demand continuous uptime. This premium service level delivers 24x7 support and a one-hour response time for Severity Level 1 cases, ensuring that your systems stay operational and efficient. With on-site expert assistance, rapid case resolution, and consistent communication, NVIDIA’s Business Critical Support minimizes downtime and keeps your infrastructure optimized for performance.
Gain peace of mind with predictable support coverage and maintain peak operational reliability with NVIDIA’s industry-leading enterprise support team.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Critical Support (Renewal) |
| Service Duration | 17 Months |
| Coverage Hours | 24x7 Availability |
| Response Time (Severity 1) | 1 Hour |
| Support Method | Phone and On-Site Support |
| On-Site Availability | Yes |
| Primary Benefit | Minimizes downtime with rapid expert response |
| Intended For | Mission-Critical Deployments |
| Service Scope | Applicable to designated NVIDIA Enterprise offerings |
| Renewal Requirement | Must be purchased for all deployed NVIDIA solutions |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
